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In today's evolving healthcare landscape, the shift towards preventative care and accessible services is more critical than ever. Forward-thinking companies are leading this change, leveraging technology to deliver high-quality health solutions directly where they're needed most. If you're a seasoned Client Success Manager or Account Manager with a passion for making a real impact, an exciting opportunity awaits you at a rapidly expanding virtual-first primary care company.
A Mission-Driven Role in Health Tech
Imagine being part of a team dedicated to revolutionizing how entire populations access healthcare. This innovative company partners with municipalities, school districts, and employers, providing accessible, preventative primary care services. Their powerful blend of virtual care, strategic in-person visits, and comprehensive employer-focused wellness solutions is designed to deliver equitable, high-quality care to communities often underserved.
This isn't just another job; it's a chance to contribute to a mission that genuinely transforms lives. By focusing on preventative health, this organization helps reduce long-term health burdens and promotes well-being across diverse populations. Learn more about the significant benefits of preventative care and its impact on public health.
Your Impact as a Client Success Manager
As a Client Success Manager, you will be at the forefront of this transformation. This pivotal role involves nurturing and growing key relationships with the company's partners – including government entities and large organizations. Your primary goal will be to ensure these clients maximize the value of the platform, fostering long-term partnerships and driving the adoption of preventative healthcare services.
- Strategic Account Management: Serve as the main point of contact for a portfolio of key accounts, understanding their unique needs and challenges.
- Relationship Building: Develop deep, trust-based relationships with clients, ensuring their satisfaction and retention.
- Platform Adoption: Guide clients through the integration and utilization of the virtual care and wellness solutions.
- Problem Solving: Proactively identify and resolve client issues, acting as an advocate for their success within the organization.
- Growth & Expansion: Identify opportunities to expand service offerings within existing accounts, aligning with client goals and the company's mission.
This role is ideal for a proactive and empathetic customer success professional who thrives on delivering exceptional service and seeing tangible results in improving community health.
What Makes This Opportunity Unique?
You'll be joining a fast-growing leader in the booming virtual healthcare market. This isn't just about managing accounts; it's about being an integral part of a company that is redefining primary care delivery. Their commitment to a virtual-first approach, complemented by essential in-person options, offers unparalleled accessibility. You'll work with a dynamic team passionate about innovation and dedicated to their mission.
Is This Role For You? Ideal Candidate Profile
Are you a seasoned Client Success Manager or Account Manager with a proven track record of building strong client relationships and driving value in a B2B context? Experience in healthcare technology, employee wellness, or working with large organizations (like municipalities or school districts) would be highly advantageous. We're looking for someone who is not only excellent at managing accounts but also possesses a genuine passion for improving health outcomes through innovative solutions.
Compensation & The Hybrid Work Model
This critical role offers a highly competitive compensation package, including a base salary of $120K - $160K, plus commission and bonus opportunities, reflecting the impact you're expected to make. You'll also benefit from a modern hybrid work model, allowing you to enjoy the flexibility of remote work while fostering collaboration with your team through one day in the office in the vibrant East Village, NYC. This offers the perfect blend for professionals seeking a challenging yet balanced career in a metropolitan hub.
Conclusion
The Client Success Manager position with this leading virtual primary care company is more than just a job; it's a chance to significantly contribute to the future of equitable, preventative healthcare. You’ll leverage your expertise in client relationship management to support a vital mission, working with impactful clients like school districts and municipalities. This role offers not only substantial compensation and career growth within a fast-paced health tech environment but also the profound satisfaction of knowing your work directly improves the well-being of entire populations. If you’re ready to combine your client success prowess with a purpose-driven career in preventative healthcare, this is an unparalleled opportunity to make a lasting difference.
Further reading from our network
Client Success Jobs, Healthcare Technology Jobs, Preventative Care Careers, Hybrid Jobs NYC
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